What are children’s community health services?
Children’s Community Health Services in Surrey comprise a wide range of community-based services that support physical and emotional health and wellbeing amongst children and young people from birth up to 19 years of age and their families and carers. These services focus on:
- preventing ill health
- promoting and supporting child development
- providing targeted and specialist medical, nursing and therapy services.
Children’s Community Health Services are delivered by many different practitioners including:
- Children’s Community Nurses
- Children’s Dieticians
- Children’s Nurses and Healthcare Assistants
- Developmental Paediatricians (Consultants)
- Emotional Wellbeing School Nurses
- Family Nurses
- Health Visitors
- Occupational Therapists
- Paediatric Audiologists
- School Nurses
- Special School Nurses
- Specialist Health Visitors (PIMHS)
- Speech and Language Therapists
- Tongue Tie Practitioners
How are children’s community health services provided in Surrey?
Currently, the services are for children and young people from birth up to 19 years of age and their parents and carers. They are currently provided by Children and Family Health Surrey (CFHS) under an alliance agreement between CSH Surrey, First Community Health and Care, and Surrey and Borders Partnership NHS Foundation Trust. This arrangement began in 2017.
Across Surrey we are now working as an Integrated Care System, a partnership comprising Surrey County Council, Surrey Heartlands and a range of NHS providers. This gives us an opportunity to work closely together and make services easier to use and navigate.
We are already beginning this joined up approach where children, young people and their families experience and receive care for Early Help, Special Educational Needs and Disabilities (SEND) and Emotional Wellbeing and Mental Health (EWMH).
Surrey Heartlands and Surrey County Council are considering how best to meet the needs of children, their parents and carers in the future and want to understand what you need from Children’s Community Health Services and how that can best be provided.
We are engaging the public, providers and referrers for feedback and suggestions.
We want to ensure that Children’s Community Health Services meet the needs of our population now and in the future. We want these services to be high quality, accessible to all, responsive and safe.
We know that:
- separate services and related referral processes can seem overwhelming and confusing;
- many people don’t recognise that all of these services fall under the same umbrella of care or even that some of them exist at all;
- for parents, carers and older children making their own enquiries, services can seem detached and disconnected from each other and it takes effort to find out about each service and not everyone has the time, resources or confidence to carry out research;
- changes in the Health and Social Care system as a result of Covid-19 have impacted how some services are delivered and we need to understand what has worked and what may need to be improved.
We are seeking to design children’s community health services that are fit for the future and ensure the child is at the centre of these services. We want to understand how children, young people and families feel using services and how well they support their needs. We also want to explore how professionals experience local delivery, where the gaps might be, what is working well and what would make a difference.
We want to build on feedback gathered already and gather thoughts on children’s community health services from current service workforce, children, family and carer service users, and professional and community stakeholders across health, social care and education. Our engagement plan aims to:
- deliver appropriate and accessible engagement for the different target audiences;
- gather feedback on current services, including the access and referral process and work together to build on this to design services for the future;
- find out more about the hopes and fears of stakeholders in relation to the design of this area of care.