Digital First Primary Care

Better care, closer to home.

Digital technology is transforming how patients and health professionals interact. As a result, more digital and online tools are being made available to allow you to easily access the advice, support and treatment you need, often from your own home. 

Digital First Primary Care is the name of a programme which supports the transformation of primary care by promoting the implementation and development of digital tools within general practice to help both patients and practices.  

In Surrey Heartlands Primary Care, we have introduced a number of tools to help you access appropriate and timely care, help practices better manage demand, and improve patient and staff experience, e.g. by enabling you to request help from the practice and/or facilitate remote consultations or remote monitoring of conditions.  

Initially, it was essential to introduce some of these tools to help you during the COVID-19 pandemic, but due to their success, we are now taking an integrated and strategic approach to ensure we meet the needs of our population and our GP practices into the future. 

Through digital engagement we are also able to empower you to manage your conditions more effectively yourselves, gain a better understanding of what you can do to manage or improve your health and feel more in control using remote monitoring and digital tools which you can use or access from the comfort of their home rather than having to take time to visit a practice or other clinical setting. 

Across our system we are developing and providing General Practice services including: