
Policies and Processes
The work of NHS Surrey Heartlands is supported by a range of policies and processes. You can read the full list of our policies below, including links to the individual policies.
As we continue to populate this page, bringing policies across from the previous NHS Surrey Heartlands CCG, if there is a policy you wish to read that is not available please contact our Governance team at:
Corporate policies
- CORP01 Framework for Policies v1.0 [pdf] 450KB
- CORP02 Risk Management Policy v1.0 [pdf] 512KB
- CORP03 Serious Incident Policy v1.0 [pdf] 677KB
- CORP04 Emergency Preparedness Resilience Response Policy v1.0 [pdf] 339KB
- CORP05 Complaints Policy v1.0 [pdf] 522KB
- CORP06 Anti-Fraud Bribery and Corruption Policy v1.0 [pdf] 785KB
- CORP07 Business Continuity Management Policy v2.0 [pdf] 778KB
- CORP08 Incident Reporting and Management Policy v1.1 [pdf] 394KB
- CORP09 Health and Safety Policy v1.0 [pdf] 432KB
- CORP10 Lone Worker Policy v1.0 [pdf] 359KB
- CORP11 Standards of Business Conduct and Conflicts of Interest Policy [pdf] 1MB
- CORP14 Security Policy v1.0 [pdf] 495KB
- CORP15 Violence Prevention and Reduction Strategy and Policy v1.0 [pdf] 579KB
- CORP16 Quality Equality Impact Assessment Policy v1.0 [pdf] 582KB
- CORP17 Fire Safety Policy v1.1 [pdf] 355KB
- CORP19 Social Media and Digital Content Policy v1.2 [pdf] 1MB
- CORP21 Information Quality Policy v1.2 [pdf] 381KB
- CORP22 Risk Stratification Policy v1.2 [pdf] 353KB
Information Governance Policies
HR Policies
- HR01 Adverse Weather and Travel Disruption Policy v1.1 [pdf] 262KB
- HR02 Appraisal Policy v1.0 [pdf] 357KB
- HR03 Managing Performance Policy v1.0 [pdf] 456KB
- HR05 Grievance Policy v1.0 [pdf] 474KB
- HR06 Disciplinary Policy v1.0 [pdf] 538KB
- HR07 Alcohol and Substance Misuse Policy v1.0 [pdf] 428KB
- HR08 Equality Diversity Inclusion Policy v1.0 [pdf] 345KB
- HR09 Leave and Flexible Working Policy v1.0 [docx] 106KB
- HR16 Maternity Adoption Policy v1.0 [pdf] 730KB
- HR17 Organisational Change Policy v1.0 [pdf] 555KB
- HR18 Recruitment Selection Policyis currently under review. If you need to access the Policy, please contact syheartlandsicb.hrservices@nhs.net
- HR20 Managing Attendance Policy v1.0 [pdf] 403KB
- HR21 Freedom to Speak Up Policy v1.0 [pdf] 462KB
- HR23 Agile Working Policy v1.0 [pdf] 385KB
- HR25 Domestic Abuse Policy v1.0 [pdf] 595KB
- HR29 Civility and Respect at Work Policy v1.0 [pdf] 326KB
Finance and Contracts Policies
- FIN01 Procurement Policy v1.1 [pdf] 607KB
- FIN02 Contract Management Policy v1.1 [pdf] 479KB
- FIN03 Budget Virement Policy v1.0 [pdf] 310KB
- FIN04 Detailed Financial Policies v1.0 [pdf] 556KB
- FIN05 Financial Summary Policy v1.0 [pdf] 368KB
- FIN06 Losses Special Payments Policy v1.0 [pdf] 388KB
- FIN08 Prime Financial Policies v1.0 [pdf] 362KB
- FIN10 Reimbursing Expenses and Paying Involvement Policy v1.0 [pdf] 732KB
Clinical, Quality and Safeguarding Policies
- CLIN01 Individual Funding Request Policy v1.0 [pdf] 548KB
- CLIN02 Treatments Requiring Individual Funding Applications TNRF1 v1.2 [pdf] 345KB
- CLIN03 List of procedures with Restrictions and Thresholds TNRF2 v1.2 [pdf] 577KB
- CLIN05 Assisted Conception Policy v1.1 [pdf] 510KB
- CLIN06 Safeguarding Adults and Children Policy v1.0 [pdf] 1MB
- CLIN07 Safeguarding Supervsion Policy v1.0 [pdf] 894KB
- CLIN09 Interface Prescribing Policy v1.0 [pdf] 421KB
- CLIN12 Individual Funding Requests Standard Operating Procedures v1.0 [pdf] 806KB
- CLIN13 Prevent Policy v1.0 [pdf] 714KB