New provider announced for two Non-Emergency Patient Transport Services in Surrey Heartlands
ERS Transition Limited trading as EMED Group announced as the new provider of two Non-Emergency Patient Transport Services in Surrey Heartlands.
NHS Surrey Heartlands Integrated Care Board is pleased to announce that ERS Transition Limited, trading as EMED Group has been appointed to provide two Non-Emergency Patient Transport Services (NEPTS) contracts for the patients of Surrey Heartlands Integrated Care System. This marks the conclusion of a robust, competitive, procurement process initiated in April 2023 and the appointment of a new contract provider for these services from April 2024.
The current NEPTS contracts expire at midnight on 31st March 2024. The new provider will then immediately become responsible for looking after the non-emergency patient transport needs of the eligible Surrey Heartlands population with the formal contracts starting on 1st April 2024. These contracts are for a term of five years, and both have an option to extend once for up to a further five years. Transition arrangements have commenced with the two current providers to ensure this deadline is met. All parties are committed to keeping patients, staff, healthcare providers and stakeholders fully informed along the mobilisation journey to service launch.