News and media releases from the Surrey Heartlands area
If you have some news to share, would like to see us feature a patient story or simply have a question, then feel free to get in touch with us.
Public urged to act now to protect NHS services as yellow cold-health alert begins
Health leaders are urging people in Surrey to take action this winter by choosing the right NHS service for their health needs, helping to ensure urgent and emergency care is available for those who need it most.
The call follows a recent rise in flu admissions across the county and continued pressure on local hospitals.
The Met Office has issued a yellow cold-health alert for the South East from 28 December to 5 January.
The colder temperatures are expected to increase demand on health and social care services, particularly for older people and those with existing health conditions.
Hospitals across Surrey are currently experiencing very high levels of demand. Members of the public are asked to attend Accident and Emergency departments only for serious injuries, life-threatening emergencies, or conditions that cannot be treated elsewhere.
Professor Andrew Rhodes, Joint Chief Medical Officer for NHS Surrey Heartlands, said:
Our services are already under pressure, and the onset of colder weather means we expect demand to increase further in the days ahead.
By making the right choice and using the right service for your health needs, you can help us protect emergency care for those who need it most.
Cold temperatures can significantly worsen existing health conditions, especially for older people. Keeping warm and staying well can reduce the risk of flu and other serious illnesses such as heart attacks, strokes and pneumonia.
Small actions, like checking in on someone who may be struggling, can have a big impact during colder weather.
Residents are encouraged to use the right service, including Pharmacy First, NHS 111 online or by phone, GP practices, urgent treatment centres and safe havens. This helps keep A&E available for people who are seriously unwell.
People are also being asked to play their part in protecting vulnerable members of the community by checking in on elderly neighbours, friends and relatives during colder weather.