Making Change Happen

Everyone has the power to make a difference in the way we work. Making Change Happen will equip you with the knowledge and principles of improvement.

Applying these principals in Surrey Heartlands will make a real difference to your work and our residents in Surrey.

The Making Change Happen course is open to all staff who work in Surrey Heartlands.

What you can expect at when you join the Making Change Happen sessions?

  • Diverse participation
    • You will engage with professionals from various backgrounds, fostering a collaborative learning environment.
  • Building connections
    • As well as learning, you can connect with like-minded individuals who share your passion for improvement.
  • Improvement at work and beyond
    • Apply the knowledge and principals to your professional and personal life. You can unlock new possibilities for growth and success.
  • Fun-filled experience
    • Learning and improvement need not be dull and monotonous. We aim to add an element of enjoyment and excitement into the process. You can expect dynamic and engaging learning to encourage participation. There will be interactive activities, and a touch of fun along the way.

How can you take part?

You will need to complete the four sessions offered.

You will need to spend approximately six hours self-learning, experimenting and using your new skills.

To book your place and get more information, please contact the

Improvement and Engagement team

It was a very well-structured session with a balanced mix of theory and guide through reflections and ideas. Can't wait for the next one. Thank you.’

My partner in my breakout group has the same ICT problems where they it was nice to have the opportunity to share my improvement project. Thank you